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FAQ2021-09-17T03:17:47+00:00

FAQ

Frequently Asked Questions By Clients / Something You Should Know
Can I get samples?2021-03-12T05:16:54+00:00

Of course. We usually provide an existing sample in stock for free. If customized sample, usually will be USD 5-15/pc.  Sample cost will be deducted from the amount once you place an official order.

How long is the lead time of samples?2021-04-07T04:47:08+00:00

For existing samples in stock, it takes 3 working days. If you want get the personalized or customized samples with your own logo / design / color, it takes around 7 working days.

How long is the production lead time?2021-03-12T05:22:16+00:00

Normally It takes 3-4 weeks. Our production capacity is very high, so we can guarantee a short delivery time.

Can I have my own design color box? What format of design file do you need?2021-03-12T05:49:27+00:00

Yes, sure. we will send you the deadline / die cut for your color box design.

Regrading the design file/artwork, AI, EPS, CDR, PDF, or JPG are all ok. We have in house designers to handle.

Can I have private shipping label?2021-03-12T05:27:12+00:00

Yes,  sure. Please let us know the label content or send us the vector file (.eps or .ai format)

What’s your payment term?2021-03-12T05:30:02+00:00

Usually will be T/T. For very small trial order, PayPal is acceptable.

What certificates do you have?2021-03-12T05:30:44+00:00

RoHS, Prop 65 / CA65.

Can I contact you any time?2021-07-31T23:40:40+00:00

Yes, sure. Our 7*24 hour service will provide you with the best fitness equipment purchasing solutions and after-sales service to help you. We will reply your email within 24 hours regarding question or inquiry on yoga & fitness products.

Is Speck Group an OEM/ODM manufacturer of fitness equipment?2021-07-31T23:54:35+00:00

Yes, Speck group is an OEM/ODM manufacturer of fitness equipment. We are the leading fitness equipment / yoga mat / resistance band / dumbbell / kettlebell / knee pad manufacturer factory with Research & Development and sales support from concept design, prototype fabrication, tooling development, quality control, mass production to final shipment for wholesalers and global private brand customers.

Build Fitness Products Everyone Needs, From Design To Quality.

Need An Exclusive Manufacturer Factory For Your Custom Design Fitness Equipment?

Low MOQ, accept customization for small order. Design products as your idea. Innovation and modern robotic efficient production. Submit an online message, get reply within 24 hours by email.

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